EU RETURNS

Unfortunately, if you’re returning your parcel from another country, we don’t offer a free return service, which means you will need to pay international return postage costs to the UK. A cheaper alternative may be to post your order directly to any of our EU return stations, as listed below.

After posting to our EU return stations, your parcel will be redirected to our UK warehouse after 28 days and refunded.

If you have any questions regarding International Returns, please contact support@footcareuk.com

EU Return Station Addresses

When using our international return stations, please use the exact address as shown below with your 6 digit order ID, as shown on your printed invoice to replace the XXXXXX

Please allow 30 days for your order to be returned to the UK and refunded.

OTHER INTERNATIONAL RETURNS

If you wish to post your order directly to us, please contact support@footcareuk.com to receive an International Return Authorisation Number. Unfortunately, we are unable to offer a free international return service and return costs remain your responsibility.

Internationally sent return parcels should be addressed to:

Footcare UK
5B Chipchase Court
Seaham Grange Industrial
County Durham
SR7 0PP
United Kingdom

If you wish to post your order directly to us, please contact support@footcareuk.com to receive an International Return Authorisation Number